Regulations – cirodammicco.com

Privacy policy of the website’s cirodammicco.com Shop

Dear User! We care about your privacy and we want you to feel comfortable while using our services. Therefore the most important information about processing your personal data and cookie files used by our shop is presented below. The information was prepared with regards to GDPR, which is general data protection regulation.

PERSONAL DATA ADMINISTRATOR (“Administrator”)

Katarzyna Dammicco

PERSONAL DATA AND PRIVACY

If you want to set up an User Account and use our services, you will be asked to submit your personal data. Your data is processed for all the purposes connected with the functioning of the Shop and services being offered there (“Services”) which are indicated below.

Data processing purposes:

Depending on which you will decide on, it can be:

Supplying services offered in the shop
Order fulfillment
Direct marketing

Basis of the processing:

Sales contract or actions undertaken on your demand, aimed at contract’s conclusion (Article 6(1)(b) of GDPR)
Legal obligations binding us, eg. related to accounting (Article 6(1)(b) of GDPR)
Your permission expressed in the Shop (Article 6(1)(b) of GDPR)
Service agreement or actions undertaken on your demand, aimed at this agreement’s conclusion (Article 6(1)(b) of GDPR)
Our legitimate interest in the processing of data in order to establish, investigate or assert any possible claims (Article 6(1)(f) of GDPR)
Our legitimate interest in direct marketing (Article 6(1)(f) of GDPR)
Our legitimate interest in data processing for analytical and statistical purposes (Article 6(1)(f) of GDPR)
Our legitimate interest in customer satisfaction survey (Article 6(1)(f) of GDPR)

Providing data:

Voluntary, yet in some cases it might be crucial for concluding the contract.

Consequences of not providing data:

Depending on the purpose they are provided:

inability to register in the Shop
inability to use Shop’s services
inability to purchase from the Shop

Possibility of withdrawing the consent:

any given time

Data processing until you withdraw your consent is consistent with the law.

DURATION OF DATA PROCESSING

Your data will only be processed through the period when there will be legal basis towards it, until the moment in which:

there will be no further legal obligation binding us to process your data
there will be no further possibility of establishing, investigating or asserting any possible claims related to the contract concluded through the Shop by both parties
you withdraw your consent if it was the basis of data processing
your objections to personal data processing will be acknowledged, in case if the basis of data processing was legitimate interest of the Administrator or the data was processed in direct marketing, depending on what is applicable in a given case and what will happen at the latest.

DATA SECURITY

While processing your personal data we use organizational and technical tools according to applicable regulations, including connection encryption with the SSL certificate.

YOUR PRIVILEGES

You have the right to request:

access to your personal pata
correction of your data
removal of your data
limitation of the processing
transfer of your data to another administrator,

As well as:

object at any given time to processing of your data:
- for reasons related to your particular situation, towards the processing of personal data concerning you, based on Article 6(1)(f) of GDPR (i.e. on the legitimate interests pursued by the administrator),
- if personal data is processed for direct marketing purposes, to the extent the processing is related to such direct marketing.

If you believe that your data is processed unlawfully, you can submit a complaint to a regulatory organ.

COOKIES

Our Shop, just as most internet websites, uses cookie files (cookies). Those files:

are stored in your device memory (computer, telephone, etc.)
enable you to use most of the Shop’s functions
do not cause any changes in the settings of your device

At any given time you can use specific functions of your browser to:

delete cookie files
block using cookie files in the future

Cookie files in this Shop are used for:

remembering information about your session
statistical purposes
marketing purposes
sharing the Shop’s functions

To learn how to manage cookie files, including how to switch off their service in your browser, you can use the help file of your browser. To access information concerning this, you can press the F1 button in your browser.

Moreover, certain guidelines can be found on following websites, depending on the browser you use:

More information about cookies can be found on Wikipedia.

EXTERNAL SERVICES/ DATA RECIPIENTS

We use services of external subjects, to which your data might be relayed. Below you will find the list of possible recipients of your data:

internet shop software provider
payment provider
accounting office
statistical service provider
relevant public authorities to the extent in which the Administrator is obliged to provide them with the data

CONTACT WITH THE ADMINISTRATOR

Would you like to exercise your personal data processing rights?

Or just want to ask anything connected with our Privacy Policy?

music@cirodammicco.com

Regulations of the internet shop www.cirodammicco.com, which specify rules of concluding sales contracts through the shop, including the most important information concerning the Seller, the Shop and the Consumer’s rights.

TABLE OF CONTENTS

1 Definitions
§ 2 Contact with the Seller
§ 3 Technical requirements
§ 4 Purchases in the Shop
§ 5 Payments
§ 6 Order fulfillment
§ 7 Right to avoidance (termination) of the contract
§ 8 Exceptions to the right of avoidance
§ 9 Consumer complaints
§ 10 Personal data
§ 11 Conditions
§ 12 Provisions for Buyers who are not Customers
Attachment nr 1: Model withdrawal form

1 DEFINITIONS

Dni robocze – dni od poniedziałku do piątku za wyjątkiem dni ustawowo wolnych od pracy.
Konto – uregulowana odrębnym regulaminem nieodpłatna funkcja Sklepu (usługa świadczona drogą elektroniczną), dzięki której Kupujący może założyć w Sklepie swoje indywidualne Konto.
Konsument – konsument w rozumieniu przepisów Kodeksu cywilnego.
Kupujący – każdy podmiot kupujący w Sklepie.
Regulamin – niniejszy regulamin.
Sklep – sklep internetowy www.cirodammicco.com prowadzony przez Sprzedawcę pod adresem https://cirodammicco.com/shop
Sprzedawca – Katarzyna Dammicco.

Workdays – days from Monday to Friday, excluding statutory holidays

Account – free function of the shop (electronic service), regulated by separate regulations, which allows the Buyer to set up their individual Account.

Consumer – consumer as understood by the regulations of the Civil Code.

Buyer – every entity making purchases in the Shop.

Regulations – these regulations.

Shop – the internet shop www.cirodammicco.com run by the Seller on https://cirodammicco.com/shop

Seller – Katarzyna Dammicco

2 CONTACT WITH THE SELLER

Address: Bielawa, Żeromskiego 39/30
Address email: music@cirodammicco.com
Telephone number: +48 694054550

3 TECHNICAL REQUIREMENTS

For the correct functioning of the Shop there is needed:

device connected to the internet
internet browser supporting Javascript and cookie files

For completion of an order in the Shop, apart from the requirements mentioned in par.1, an active email account is necessary.

4 PURCHASES IN THE SHOP

Prices of products shown in the Shop are total prices for the products, including the VAT tax.
Seller points out that the total price of the order comprises, indicated in the Shop, total price of the product and, if applicable, cost of delivery.
Chosen product ought to be added to cart in the Shop.
Next, the Buyer chooses from the available in the Shop: the delivery method of the product, the payment method and provides the data necessary to complete the order.
The order is placed when its contents are confirmed and the Regulations are accepted by the Buyer.
The basis of the concluding of a sale contract between the Buyer and the Seller is placing an order.
Confirmation of the conclusion of the contract will be provided by the Seller on a durable medium to the Buyer at the moment of the product delivery at the latest.
The Buyer may register in the Shop, i.e. create an Account in the Shop or make purchases without registration through providing their data with every possible order.

PAYMENTS

The payment for the order can de done depending on the choice of the Buyer:

Through the payment platform:

PayU

If the Buyer selects payment in advance, the order must be paid within 1 Workday of placing the order.
The Seller informs that in case of some payment methods, due to their specific nature, paying for the order using those methods might be only possible directly after placing the order.

6 ORDER FULFILLMENT

The Seller is obliged to deliver faultless products.
The order fulfillment date is stated in the Shop.
If the Buyer has chosen to pay in advance for the order, the Seller will proceed with completion of the order after it is paid for.
If the Buyer purchased several items in the course of one order and their order fulfillment date differs, the order will be processed on the date appropriate for the product with the longest date.
Countries where the delivery is carried out:

the Republic of Poland
the whole world

Products purchased in the Shop are delivered depending on what method of delivery was chosen by the Buyer:

Electronically – in case of digital content

7 RIGHT TO WITHDRAW FROM THE CONTRACT

The consumer may withdraw from the contract concluded with the Seller via the Shop, subject to § 8 of the Regulations within 14 days without giving any reason whatsoever.
The deadline for withdrawal from the contract expires within 14 days from the day:
1. in which the Consumer acquired the product or a third party other than the carrier acquired this product.
2. in which the Consumer acquired the last of items or in which the third party, other than the carrier, acquired the last of items in case of a contract requiring the transfer of ownership of many items which are delivered separately.
3. conclusion of the contract – in case of contract for providing digital content
In order for the Consumer to exercise the right to withdraw from the contract, he must inform the Seller, using the data provided in § 2 of the Regulations, of his decision to withdraw from the contract by an unequivocal statement (e.g. a letter sent by post or information sent by email).
The consumer may use the model withdrawal form at the end of the Regulations, but it is not mandatory.
In order to meet the deadline for withdrawal from the contract, it is sufficient for the Consumer to send information regarding the exercise of his right to withdraw from the contract before the deadline to withdraw from the contract.

CONSEQUENCES OF THE CONTRACT WITHDRAWAL

In case of contract withdrawal, the Seller returns to the Consumer all received payments, delivery costs included (apart from the additional costs resulting from a mode of delivery different than the cheapest one offered by the Seller, immediately, or not after 14 days from the day in which the Seller was informed about the Consumer’s decision to withdraw from the contract.
The return payment will be done by the Seller in the same way as the initial payment was done by the Consument unless the Consumer agrees to a different solution, in both cases the Consumer will not be obliged to pay any fees related to this return.
The Seller may withhold the return payment until the product is returned or until the proof of return is presented, depending which event will take place sooner.
The Seller requests the product to be returned to the address: Bielawa, Żeromskiego 39/30 immediately or in any case no later than 14 days from the date in which the Buyer informed the Seller about the withdrawal from the contract. The deadline is met if the Consumer returns the product within 14 days.
The Consumer bears the direct cost of the return of the product.
The Consumer is only liable for the decrease of the value of the product resulting from using the product in a way that was not necessary to assert the character, features and functioning of the product.
If the product cannot be returned due to its nature by post, the Consumer will bear the direct cost of the return of the product. The Consumer will be informed by the Seller about these estimated costs in the product description in the Shop or during order placement.

8 EXCEPTIONS TO THE RIGHT OF CONTRACT WITHDRAWAL

The Consumer is not entitled to the right to withdraw from the distance contract in relation to the contract:

in which the object of performance is not a prefabricated item which was produced specifically and on the instructions of the Consumer to satisfy their individualized needs.
in which the object of performance is an item liable to deteriorate or expire quickly.
in which the object of performance is an item delivered in an sealed package, which cannot be returned due to health or hygienic reasons if the package was opened after the delivery.
in which the objects of performance are items which after the delivery, due to their nature, become inseparably connected to other items.
in which the objects of performance are sound or visual recordings or software delivered in a sealed package, if the package was opened after the delivery.
for delivery of the newspapers, periodicals or magazines, with the exception of a subscription contract.
in which the price or consideration is dependent on the fluctuations of the financial market on which the entrepreneur has no control over and which may occur before the deadline for the contract withdrawal.
for providing digital content, which is not recorded on a tangible medium, if the fulfillment of the performance began on an express agreement of the Consumer before the deadline to withdraw from the contract and informing them by the entrepreneur about the loss of right to the contract withdrawal.

9 COMPLAINTS

In the event of a defect of the product the Buyer may make a complaint about the defective goods on the basis of the Civil Code regulated warranty or guarantee, if the guarantee has been granted.
Claiming the warranty, the Buyer may, on the basis and dates stated in the Civil Code:
1. submit a price reduction statement
2. in the event of a substantial defect – submit a statement of withdrawal from the contract
3. demand a replacement to a product without defects
4. demand the removal of the defect
The complaints based on the warrant should be submitted to the postal or email address indicated in § 2 of the Regulations.
Should the delivery of the complained product to the Seller be necessary in order to consider the complaint, the Buyer is obliged to deliver the product, at the Seller’s expense in case of the Consumer, for the Bielawa, Żeromskiego 39/30 address.
If the product has additional guarantee granted, the information about it and its terms is available in the product description in the Shop.
Complaint regarding the functioning of the Shop must be sent to the email address indicated in § 2 of the Regulations.
Consideration of the complaint by the Seller will take place within 14 days.

EXTRAJUDICIAL METHODS OF SETTLING COMPLAINTS AND PURSUING CLAIMS

Should the complaint procedure would not produce results expected by the Consumer, the Consumer can resolve to:

mediation conducted by the competent Provincial Inspectorate of Trade Inspection to which you should apply for mediation. As a rule, the procedure is free of charge. The list of Inspectorates can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq595.
assistance of the competent local permanent consumer arbitration court operating at the Provincial Inspectorate of Trade Inspection, to which an application for consideration of the case before the arbitration court should be submitted. As a rule, the procedure is free of charge. The list of courts can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq596.
the ODR internet platform, available here: http://ec.europa.eu/consumers/odr/.

10 PERSONAL DATA

The administrator of the personal data provided by the Buyer while using the Shop is the Seller.
The Buyer’s personal data is processed based on the contract for the purposes of its fulfillment, in accordance with the regulations determined in the general data protection regulation (GDPR) of the European Union and the European Council (EU). Detailed information regarding processing data by the Seller is included in the Shop’s privacy policy.

11 DISCLAIMERS

It is forbidden for the Buyer to provide illegal content.
Each placed order in the Shop constitutes a separate sales contract and requires separate acceptance of the Regulations. Contract is concluded for specific time and for the purposes of the order fulfillment.
The contracts concluded on the basis of these regulations are concluded in English.
None of these regulations exclude in any way nor limits Consumer’s rights resulting from the provisions of the law.
Provisions regarding products and sales contracts are applied respectively to digital content and the contract for providing digital content, if not stated otherwise in the Regulations.

12 PROVISIONS CONCERNING BUYERS WHO ARE NOT CONSUMERS

The right to withdraw from the distance contract is not available for any entity different than the Consumer.
Any liability of the Seller towards the Buyer who is not a Consumer is excluded.
In the event of possible dispute with a Buyer who is not a Consumer, the competent court will be the competent Court of the Seller’s residence.

Regulations’ Attachment nr 1 Model withdrawal form

Below you will find the model withdrawal form which the Consumer may or may not use.

MODEL WITHDRAWAL FORM

(this form needs to be filled in and sent back only if you wish to withdraw from the contract)

Katarzyna Dammicco
e-mail address: music@cirodammicco.com

– I/We(*) ……………………………………………………………therefore inform about my/ our(*) withdrawal from the sales contract of the following items (*)/ of providing the following service(*)/ of providing digital content in the form of(*): …………………………………………………………………………………………………………………………………………………………………………………………………………

…………………………………………………………………………………………………………………………………………………………………………………………………………

– Date of the contract conclusion(*)/receipt(*) …………………………………………………………………………………………………………..

– Name and surname of the Consumer(s) ………………………………………………………………………………………………………………

– Address of the Consumer(s): …………………………………………………………………………………………………………………………

…………………………………………………………………………………………………………………………………………………………….

…………………………………………………………………………………
Consumer’s signature

(only if the form is sent on paper)

Date ……………………………………..

(*)Delete as appropriate.

Account Regulations

cirodammicco.com shop’s account regulations

TABLE OF CONTENTS

1 Definitions
§ 2 Contact with the Seller
§ 3 Technical requirements
§ 4 Account
§ 5 Complaints
§ 6 Personal data
§ 7 Conditions

1 DEFINITIONS

Account free function of the shop, regulated by these regulations, which allows the Buyer to set up their individual Account.
Buyer – every subject making purchases in the Shop.

Shop – the internet shop www.cirodammicco.com run by the Seller on https://cirodammicco.com/shop

Seller – Katarzyna Dammicco

2 CONTACT WITH THE SELLER

Address: Bielawa, Żeromskiego 39/30
Email address: music@cirodammicco.com
Telephone number: +48 694054550

3 TECHNICAL REQUIREMENTS

For the correct functioning of the Shop and setting up the Account, it is necessary to have:

an active email account
a device connected to the internet
an internet browser supporting Javascript and cookie files

4 ACCOUNT

Setting up the Account is completely voluntary and dependent on the will of the Buyer.
The Account gives the Buyer additional possibilities, such as: viewing the history of orders placed by the Buyer in the Shop, checking the order status or editing personal data of the Buyer.
In order to set up an Account, an appropriate form in the Shop must be completed.
At the moment of setting up an Account, a contract is concluded for an indefinite period of time between the Buyer and the Seller for the scope of keeping the Account based on regulations indicated in these regulations.
The Buyer can cancel the Account at any time without incurring any costs.
To cancel the Account, resignation must be sent to the Seller, to music@cirodammicco.com, which will result in an immediate cancellation of the Account and the termination of the contract for the scope of keeping an Account.

5 COMPLAINTS

Complaints regarding the functioning of the Account must be sent to the email address: music@cirodammicco.com.
Consideration of the complaint will take place up to 14 days.

EXTRAJUDICIAL METHODS OF SETTLING COMPLAINTS AND PURSUING CLAIMS

Should the complaint procedure not produce results expected by the Consumer, the Consumer can resolve to:
1. mediation conducted by the competent Provincial Inspectorate of Trade Inspection to which you should apply for mediation. As a rule, the procedure is free of charge. The list of Inspectorates can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq595.
2. assistance of the competent local permanent consumer arbitration court operating at the Provincial Inspectorate of Trade Inspection, to which an application for consideration of the case before the arbitration court should be submitted. As a rule, the procedure is free of charge. The list of courts can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq596.
3. the ODR internet platform, available here: http://ec.europa.eu/consumers/odr/.

6 PERSONAL DATA

The administrator of the personal data provided by the Buyer while using the Shop is the Seller.
The Buyer’s personal data is processed based on the contract for the purposes of its fulfillment, in accordance with the regulations determined in the general data protection regulation (GDPR) of the European Union and the European Council (EU). Detailed information regarding processing data by the Seller is included in the Shop’s privacy policy.

7 DISCLAIMERS

It is forbidden for the Buyer to provide illegal content.
Account keeping contract is written and concluded in English.
In the event of important reasons, named in paragraph 4, coming into existence, the Seller has a right to amend these account regulations.
Important reasons, aforementioned in paragraph 3., include:
1. necessity to adapt the Shop to legal regulations applicable to the functioning of the Shop
2. improvement of the security of provided service
3. adaptation of the functionality of the Account which would require modification of the Account’s regulations
The Buyer will be informed about any planned adaptations to the regulations 7 days prior to the implementation of the regulation through an email sent to the email account assigned to the Account.
Should the Buyer not accept the planned adaptation, they ought to inform the Seller by sending appropriate message to Seller’s email address: music@cirodammicco.com, which will result in termination of the contract for keeping the Account at the moment of implementation of aforementioned adaptation or before that on the Buyer’s demand.
Should the Buyer not object to the planned adaptation until its implementation, it is assumed that they accept it, which is not an obstacle towards termination of the contract in the future.
In the event of possible dispute with a Buyer who is not a Consumer, the competent court will be the competent Court of the Seller’s residence.
None of these regulations exclude in any way nor limits Consumer’s rights resulting from the provisions of the law.